Health Care Analytics: Enabling the Performance Improvement Conversation

Analytics is often considered a panacea when it comes to fixing health care, whether you’re working in the fee-for-service space, the value-based care space, or both. Emerging technologies like “big data,” “artificial intelligence (AI),” and “machine learning” merit our attention, however, today’s business imperatives demand that we take advantage of practical solutions today in order to drive future performance.

When the Advisory Board Company recently surveyed 146 C-suite executives from health care organizations (HCOs) in the United States, two-thirds of the respondents said their top priorities were reducing costs and preparing their organizations for sustainable cost controls. They believe these issues can’t wait to be addressed. Action is necessary now, today, not two to five years from now when those emerging technologies begin to deliver on anticipated value propositions in health care.

While the need for cost containment is clear, how to achieve it is complex and must consider factors such as practice variability, unnecessary utilization, inefficient resource utilization, and provider productivity. The key to accomplishing these important initiatives is analytics. Analytics can help identify opportunities for improvement and reinforce behaviors through the performance improvement conversation. To do this, a holistic, accessible, and trusted view of all relevant data is required…

What d2i does better than any other solution for the ED that I've seen is that it helps us identify the causal factors that explain why the performance issue is happening.

Dr. Peter Viccellio, MD Vice Chairman of the Department of Emergency Medicine Stony Brook University Hospital October 16, 2017

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