d2i Privacy Policy

Emergency Medicine Business Intelligence, Inc., d.b.a. “d2i” (“d2i” or the “Company”) is committed to protecting the privacy of your information. This Privacy Policy describes d2i’s website privacy practices.

1. Website Covered

This Privacy Policy covers the information practices of https://d2ihc.com website and all subpages.

2. Statement on EU General Data Protection Regulation (“GDPR”) Compliance

Some of the data described in this Privacy Policy is defined as personal information by GDPR. If you are a Customer or a Visitor from a country in the EU, d2i may collect and use this data in the manner and for the reasons described in this Privacy Policy. d2i collects your consent to our collection of the data described in this privacy policy prior to its collection. All rights granted to you under GDPR are described in this Privacy Policy.

3. Information Collected

d2i offers a variety of services that are collectively referred to as the “Services.” d2i collects information from individuals who visit the Company’s website (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, d2i requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, d2i may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). d2i may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About d2i Customers.”

As you navigate the Company’s website, d2i may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s website (such as the web pages viewed and the links clicked).

For detailed cookie usage information or to update your cookie usage consent, please click here.

4. Use of Information Collected

The Company uses Data About d2i Customers to perform the services requested. For example, if you fill out a “Contact Me” web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use Data About d2i Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

If d2i collects credit card information, it is solely used to check the financial qualifications of prospective Customers and may be used to collect payment for the Services. d2i uses Website Navigational Information to operate and improve the Company’s website. The Company may also use Website Navigational Information alone or in combination with Data About d2i Customers to provide personalized information about the Company.

d2i processes all Data about d2i Customers on computers and information systems physically located in the United States.

5. Website Navigational Information

d2i uses commonly-used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Company’s website (“Website Navigational Information”). This section describes the types of Website Navigational Information that may be collected on the Company’s website and how this information may be used.

5.1 Cookies

d2i uses cookies to make interactions with the Company’s website easy and meaningful. When you visit the Company’s website, d2i’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your web browser. Unless you choose to identify yourself to d2i, either by responding to a promotional offer, opening an account, or filling out a web form (such as a “Contact Me” web form), you remain anonymous to the Company. d2i uses both session-based and persistent cookies. Session-based cookies exist only for the duration of that browser session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to d2i, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.

d2i uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s website. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the Company’s website, but you will not be able to successfully use the Services.

d2i may use information from session and persistent cookies in combination with Data About d2i Customers to provide you with information about the Company and the Services.

5.2 Web Beacons

d2i may use web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s website and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, d2i may place web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s website. d2i uses web beacons to operate and improve the Company’s website and email communications.

d2i may use information from web beacons in combination with Data About d2i Customers to provide you with information about the Company and the Services.

5.3 IP Addresses

When you visit d2i’s website, the Company collects your IP address to track and aggregate non-personal information. For example, d2i uses IP addresses to monitor the regions from which Customers and Visitors navigate to the Company’s website.

5.4 Third Party Cookies

From time-to-time, d2i may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s website. d2i may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

d2i may also contract with third-party advertising networks that collect IP addresses and other Website Navigational Information on the Company’s website and emails and on third-party websites. Ad networks follow your online activities over time by collecting Website Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

6. Public Forums, and Customer Testimonials

d2i may provide bulletin boards, blogs, or chat rooms on the Company’s website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. d2i is not responsible for the personal information you choose to submit in these forums.

d2i may post a list of Customers and testimonials on the Company’s website that contain information such as Customer names and titles. d2i obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

7. Sharing of Information Collected

d2i may share Data About d2i Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. d2i may also share Data About d2i Customers with the Company’s service providers to ensure the quality of information provided.Unless described in this Privacy Policy, d2i does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, d2i may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from d2i, the Company may share Data About d2i Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). d2i does not control our business partners’ use of the Data About d2i Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

d2i may use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

d2i reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

8. Communications Preferences

d2i offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to [email protected]. Customers cannot opt out of receiving transactional emails related to their account with d2i or the Services.

9. Correcting, Updating, and Deleting Your Information

Customers may update or change their registration information by logging in to their accounts at https://d2ihc.com. Requests to access, change, or delete your information will be handled within 30 days.

Customers and Visitors who choose to provide personal information through the website who are in the EU may request that d2i delete information about them in accordance with the requirements of GDPR. Any request to delete personal information about you that is in d2i’s possession, should be submitted as an authenticated support ticket through your d2i account if you are a Customer; or via the “Request User Data” toggle and email form below, if you are a website Visitor. d2i will comply with such a request as soon as reasonably practicable and within 180 days of receiving the request. d2i, in its sole discretion, may or may not choose to act on such a request from any person not in the EU.

10. Security

d2i uses appropriate administrative, technical, and physical security measures to protect Data About d2i Customers.

11. Breach Notification

If d2i becomes aware of a breach of your personal information, d2i will take commercially reasonable efforts to notify you at an email address that you have provided in your interactions with d2i, without unreasonable delay after becoming aware of the breach. d2i will promptly take commercially reasonable steps to secure personal information against further breach. Any notification will include a description of the data that was included in the breach and any potential steps that d2i recommends that you take to address the breach.

To the extent required by GDPR, d2i will also notify any Data Controllers involved in the breach and the relevant Data Protection Authorities in EU countries who’s citizens or residents are involved in the breach.

12. Changes to this Privacy Policy

d2i reserves the right to change this Privacy Policy. d2i will provide notification of the material changes to this Privacy Policy through the Company’s website at least thirty (30) business days prior to the change taking effect.

13. Contacting d2i

Questions regarding this Privacy Policy or the information practices of the Company’s website should be directed to [email protected] or by mailing d2i Privacy, P.O. Box 47, Parsippany, New Jersey 07054.

Request User Data

Using the following form you may request what information we have stored in our Website database. Data found is send to the submitted email address and allows you to put in an additional request to have the data anonymised.

See why no other health care analytics tool or EHR system comes close.

What d2i does better than any other solution for the ED that I've seen is that it helps us identify the causal factors that explain why the performance issue is happening.

Dr. Peter Viccellio, MD Vice Chairman of the Department of Emergency Medicine Stony Brook University Hospital October 16, 2017